Managed Administrative Support for Ontario Family Practices
OpsMed handles billing, documentation, and clinic operations — so you can focus on patient care.
Book a 20-Minute DemoYou Didn’t Go to Medical School to Chase Paperwork
Every day, Ontario FHO physicians lose revenue they’ve already earned. Encounters go under-billed — our OHIP billing service catches every missed code. After-hours charting goes uncaptured. Referrals disappear into fax machines and never come back. Lab results sit in inboxes for days. Follow-ups that were promised never get booked.
It’s not because you don’t care. It’s because the systems you rely on require you to remember — and you’re managing a full patient panel.
What if your practice remembered everything for you?
Built for Complete Practice Awareness. Zero Manual Data Entry.
OpsMed’s core architecture is built around the workflows that define a family practice day: FHO+ time capture, billing documentation, and administrative triage. Core components are built and tested. Clinical deployment begins with our first pilot practices in May 2026.
The goal: nothing to click, nothing to log, nothing to remember.
Your Team Does More of What Matters
OpsMed doesn’t replace your staff — it gives them back the hours they currently spend on repetitive tracking, manual logging, and chasing down loose ends. Your office manager reviews a dashboard instead of maintaining spreadsheets. Your receptionist greets patients instead of sorting faxes. Your admin coordinates care instead of playing phone tag with specialists.
The people your patients see first and remember most — your front desk, your coordinators, your office team — finally have the time to do what they do best: make every person who walks through your door feel heard, welcomed, and cared for.
You built your team because you trust them with your patients. OpsMed lets them focus on exactly that.
Everything That Matters. Nothing You Have to Do.
Every encounter, reconstructed from passive data.
OpsMed is designed to detect when each patient encounter began, based on room presence sensor (included in founding practice pilots) and EMR data, and reconstruct the timeline of each encounter — without anyone pressing start or stop.
Direct care and indirect care, automatically separated.
Time spent face-to-face with patients and time spent charting, reviewing results, and managing referrals are classified independently — each mapped to the correct FHO+ billing code without manual entry.
After-hours work, finally counted.
When you come back at 8 PM to finish charting or review labs, OpsMed is designed to capture that after-hours time — no more unpaid evenings.
Phone consultations, captured as they happen.
Called a patient from home to discuss results? OpsMed is designed to detect the call, log its duration, and determine the applicable billing code — without you writing it down afterward.
Procedures detected and validated automatically.
When a diagnostic procedure is performed during an encounter, OpsMed confirms it through multiple independent signals — no manual coding, no missed billings, no disputed claims.
Referrals tracked from intention to completion.
The moment you decide to refer a patient, OpsMed begins tracking — letter generated, fax sent, delivery confirmed, response pending, report received, results filed — every step visible, nothing lost.
Lab orders followed from request to review.
Every lab order is tracked through its full lifecycle — requisition created, results received, results reviewed, patient notified — if results arrive and sit unreviewed, you’ll know.
Follow-ups that actually get booked.
“I’d like to see you back in six weeks” — OpsMed detects the intent and verifies the appointment was scheduled — if it wasn’t, it surfaces as an open task before the patient falls off your radar.
Patient wait times, measured and benchmarked.
Optional room presence sensors for founding practices provide anonymous binary occupancy data — helping estimate patient wait times without cameras or microphones.
Room turnover, timed to the minute.
Room presence data, available as an optional add-on, helps identify scheduling gaps — anonymous occupancy signals only.
Appointment gaps, filled intelligently.
OpsMed is designed to analyze your practice’s scheduling patterns and recommend whether to offer same-day booking or reschedule follow-ups.
Multi-party encounters, correctly documented.
When a multi-party encounter is documented in your EMR, OpsMed generates an auditable timestamped record — documentation and billing reflect what actually happened in the room.
Inbound documents, matched and routed instantly.
Faxes, reports, and correspondence are automatically classified, matched to the correct patient and originating order, and routed to the right inbox — the 45 minutes your staff spends sorting morning faxes becomes zero.
Built for Ontario. Guarded Like a Vault.
OpsMed was designed from day one for PHIPA compliance — not retrofitted, not bolted on. Patient data is stored in Azure Canada Central. AI-assisted processing uses only de-identified data — no identifiable patient information leaves Canadian infrastructure. Privacy isn’t a feature we added. It’s the foundation everything else stands on.
Patient data stored in Azure Canada Central — AI features process only de-identified data
Patient data stored in Azure Canada Central — AI features process only de-identified data
No cameras. No microphones. Room presence sensors detect occupancy only — no audio, no video, no identifiable data.
Privacy-by-architecture — sensitive data is created only at the point of correlation, inside your protected environment
Audit-ready compliance documentation generated automatically
FHO+ Pays You for Work You’re Already Doing. OpsMed Makes Sure You Get Paid.
Effective April 1, 2026, Ontario’s FHO+ compensation model introduced payment for indirect care — chart reviews, lab follow-ups, referral management, clinical administration. Work physicians have always done for free.
But here’s the catch: you only get paid if you document it. And most practices don’t have the infrastructure to capture that documentation passively.
OpsMed is built to capture it. Every qualifying minute. Every eligible category.
See What a Fully Automated Practice Day Looks Like
We’ll show you how OpsMed’s pilot architecture handles FHO+ time capture, billing documentation, and administrative triage — every eligible minute prepared for physician review. No commitment. No pitch deck.