The Digital Back Office for Ontario Family Medicine
Ontario family physicians spend an average of 19 hours per week on administrative tasks. Nearly half of Canadian physicians are considering cutting back clinical work because of burnout and rising administrative demands. OpsMed automates the paperwork so your team can focus on patients.
The Administrative Burden Is Real
These are not our numbers. They come from the CMA, CFIB, OCFP, OMA, and IPC Ontario.
Average weekly hours spent on admin tasks by Ontario family physicians
— OCFPOf Ontario physicians still rely on fax machines to share patient information
— OMA / CMAPrivacy breaches from misdirected faxes reported to IPC Ontario
— IPC Ontario, 2021Projected without a family doctor by 2026
— OCFPHow OpsMed Helps Your Practice
We automate the repetitive administrative tasks that consume your team's time — so your staff can focus on patients, not paperwork.
Fax Triage & Document Routing
Ontario clinics process hundreds of faxes per week — lab results, specialist reports, discharge summaries. OpsMed sorts, categorizes, and routes incoming documents to the appropriate queue, reducing manual triage time. Physicians review a prioritized, organized inbox instead of an unsorted pile.
Referral Follow-Up Automation
Tracking referral status — was it received, is the patient booked, has the consult note returned — is one of the most time-consuming admin loops in family practice. OpsMed automates referral status tracking and follow-up reminders, supporting your team's ability to close the loop.
Results Routing & Patient Instructions
When lab and imaging results arrive, OpsMed pre-categorizes and drafts patient-facing instructions based on your clinic's templates. Every draft is queued for physician review before anything is sent. No shortcuts — review-first is mandatory.
Works alongside Telus PS Suite, QHR Accuro, OSCAR Pro, and CHR — no EMR replacement required.
Clear Boundaries. No Grey Areas.
OpsMed automates administrative workflows. We never cross into clinical decision-making territory.
What OpsMed Automates
- Routing, sorting, and categorizing documents
- Referral status tracking and reminders
- Drafting patient instruction templates
- Form pre-filling and workflow management
- Every action logged and auditable
What OpsMed Does NOT Do
- Diagnosis suggestions or treatment recommendations
- Medication decisions
- Clinical prioritization without physician review
- Training AI models on your clinic's PHI
- Storing data outside of Canada
Built on Security. Backed by CyberLeda.
OpsMed is backed by CyberLeda, a cybersecurity-focused managed services provider. Your clinic automation runs on the same security infrastructure we build for businesses across Ontario.
PHIPA Agent
We operate as a PHIPA agent under s. 17 — with formal agreements, breach notification procedures, and documented safeguards.
Canadian Data Residency
All personal health information is stored exclusively in Azure Canada Central (Toronto). No exceptions. No cross-border transfers.
Full Audit Trail
Every automated action is logged — date, time, user, data accessed, modifications. Supporting your clinic's accountability requirements.
No PHI Training
Your clinic's personal health information is never used to train AI models. Period. This is contractually guaranteed.
FHO+ Is Paying You for Admin Work. OpsMed Helps You Capture Every Billable Minute.
Ontario's new FHO+ compensation model pays physicians $80/hour for indirect care tasks like results management and referral coordination — in 15-minute increments. OpsMed automatically tracks every billable minute so your claims are documented and defensible.
Learn About FHO+ Capture →Latest Insights
Practical guidance for Ontario family practices navigating billing, compliance, and digital transformation.
Research & Guides
In-depth resources on Ontario clinic operations, billing optimization, and healthcare compliance.
- Ontario Physician Administrative Burden Report
- Ontario Clinic Automation Landscape
- FHO+ Billing Guide for Ontario Physicians
- FHO+ Time Tracking Landscape
- PHIPA Compliance Guide for Ontario Clinics
- AI Scribes Buyer’s Guide for Ontario Physicians
- OHIP Billing Optimization for FHO Clinics
- Digital Transformation Guide for Ontario Family Medicine
Ready to Reclaim Your Team's Time?
Start with a free 20-minute Clinic Efficiency Check-Up. We'll quantify your admin burden and show you three quick wins — no commitment, no sales pitch.