Clinic Automation That Complements Your AI Scribe
The Ontario AI Scribe VOR covers clinical documentation. Everything else — fax triage, referral tracking, results routing, form workflows — is OpsMed's lane.
What the VOR Covers vs. What OpsMed Covers
The Supply Ontario AI Scribe VOR (Tender-20123) is narrowly scoped to clinical documentation. OpsMed fills the uncontested administrative automation gap.
OpsMed is complementary to AI scribes — not competitive. We recommend the best scribe for your practice and automate everything the scribe doesn't cover.
Implementation: 2–4 Weeks, Start to Finish
Every engagement follows a structured, repeatable process. No surprises.
Discovery & Assessment
Week 1. We map your clinic's workflows in-person: fax volume, referral loops, who touches what and how many times. We deliver a Clinic Efficiency Check-Up showing your admin burden vs. Ontario averages.
Trust Paperwork & Setup
Week 1–2. PHIPA agent agreement, confidentiality agreements, and scope of pilot are signed before we touch any PHI. Your dedicated Azure Canada instance is provisioned.
Build & Deploy
Week 2–3. We build and deploy your first workflow — typically fax triage. Training for your MOA (30 minutes) and physician reviewer (15 minutes). Cheat sheet provided. Phone support for week 1.
Measure & Report
Week 4. Outcomes report: faxes processed, time-to-triage before vs. after, exceptions encountered, staff feedback. This document becomes the basis for ongoing engagement.
Works alongside Telus PS Suite, QHR Accuro, OSCAR Pro, and CHR — no EMR replacement required.
Managed Service Tiers
Recurring, predictable pricing. No hidden fees. Scale up as your practice grows.
OpsMed
- Fax triage & document routing
- Referral tracking & follow-up automation
- Results routing & patient instruction drafting
- Form pre-filling workflows
- FHO+ time tracking & billing export
- Canadian-hosted infrastructure
- Audit logging & compliance
- Custom workflow development
- Quarterly optimization reviews
- Priority support (same day)
First 3 clinics: Free 30-day pilot in exchange for documented feedback and testimonial (with permission).
FHO+ Revenue Capture Module
Ontario's FHO+ compensation model (April 2026) pays $80/hour for indirect care tasks. OpsMed automatically tracks every billable minute.
Results Review Tracking
When a physician reviews results routed by OpsMed, the system logs start/end time, categorized as "indirect care — lab/imaging review."
Referral Coordination Tracking
Time spent reviewing referral status updates, approving follow-up actions, or reviewing consult notes is logged as "indirect care — referral coordination."
Patient Communication Tracking
Time reviewing and approving drafted patient instructions is logged as "indirect care — patient messaging."
Export to Billing
Summarized time logs exportable in a format compatible with OHIP billing submissions, organized by 15-minute increments per category.
Frequently Asked Questions
What does OpsMed automate?
We handle fax triage, referral tracking, results routing, form automation, and patient instruction drafting. Everything that falls outside your AI scribe.
Is OpsMed PHIPA compliant?
We operate as your PHIPA agent under s.17 with formal agreements, breach notification procedures, and documented safeguards. All data stays in Azure Canada Central.
Do you replace our EMR?
No. OpsMed works alongside your existing EMR (OSCAR, PS Suite, Accuro, etc.) and AI scribe. We automate the workflows between them.
What does the free Clinic Check-Up include?
A 20-minute assessment of your admin workflows. We identify your top 3 time sinks and show you what can be automated — no commitment, no sales pitch.
How does FHO+ billing capture work?
Ontario's new FHO+ model pays $80/hour for indirect care in 15-minute increments. OpsMed automatically logs qualifying admin tasks so your claims are documented and defensible.
See OpsMed In Action
Book a free 20-minute Clinic Efficiency Check-Up. We'll map your admin burden and show you three quick wins.
Book Your Free Check-Up